License Status Check
Is your license ready?
After purchase, NinjaTrader's servers can take a few minutes to activate your license. Enter the email you used to buy — we'll tell you exactly where things stand.
NinjaTrader is still activating your license
Your purchase was confirmed — this is not an error on our side. NinjaTrader's servers are processing your license. This is completely normal.
- Close NinjaTrader completely
- Wait until the estimated time above, then reopen NT
- Your license will load automatically
If it still doesn't work after that time, use the support form below and we'll fix it manually.
Purchase verified
- Log into NinjaTrader with your NT account email
- Import the ZIP (Tools → Import → NinjaScript Add-On) if not done yet
- Right-click any chart → Indicators → BreakEvenTrail → Add
Still seeing a license error? Use the support form below.
Purchase not found with that email
We couldn't find an order linked to .
- Enter the NinjaTrader account email you typed at checkout (not your payment email)
- Check your Lemon Squeezy receipt — the email in the receipt may differ from your NT email
- If you used a different email, try again with that one
Still can't find it? Use the support form below and we'll locate your order.
Couldn't reach the server
Something went wrong on our end. Please try again in a moment or use the support form below.